ArcWest Limited
ArcWest is a New Zealand technology consultancy. We advise businesses on new technology and build small working systems to find out whether an idea is worth pursuing.
ArcWest works on technology problems tied to real operations. We learn how the work is done, find the constraint and build enough to test a useful answer.
Sometimes the answer is advice. Sometimes it is software. Either way, it should reduce uncertainty, work in practice and remain understandable to the people who depend on it.
Product and market advice
An early-stage company needed a practical plan for taking its product concept into customer trials. We set review points for product definition, manufacturer input, customer interviews and compliance work. Each stage had a stated decision and evidence requirement.
AI and business systems
A service business had many possible uses for AI and no sensible order for trying them. We reviewed its support work, administration and core software, then proposed three 90-day trials. Access to business systems began read-only, with results reviewed before further investment.
Customer support systems
A consumer-product business wanted to know whether its support history could improve customer answers. We built a retrieval-backed prototype, measured how it performed in staff use, and used the failures to guide a second system. That rebuild was tested against unseen cases and explicit policy checks before any wider rollout.
Operational software
A financial-markets trading firm needed dependable tools around recurring market operations. We built data ingestion, bid-file generation, pre-submission checks, backtesting and position records. The software reduces manual handling and leaves a reproducible record of each decision while keeping judgement with the traders.
Developer tooling
A developer responsible for a mature Delphi application needed modern coding assistance inside the existing IDE and build process. We built an IDE extension that gives an external coding agent the current project and code context. We also set up a review-and-compile workflow around the real toolchain, so the developer could use AI on the production codebase while retaining control over every change.
Technology adviceIndependent assessment, planning and review
Applied AIBusiness trials, agent systems and safety controls
DevelopmentPrototypes, integration and small production systems
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